Frequently Asked Questions
Everything you need to know about your Vue beauty journey.
Are Vue products cruelty-free and vegan?
Yes, all Vue products are 100% cruelty-free and vegan. We never test on animals and ensure our ingredients are ethically sourced from plant-based origins.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping may take 10-15 business days depending on your location and customs processing.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, you can return lightly used products within 30 days of delivery for a full refund, minus shipping costs.
Can I track my order?
Absolutely. Once your order is shipped, you will receive an email confirmation with a tracking number and a link to monitor your package's progress in real-time.
Are your products safe for sensitive skin?
Our formulas are dermatologist-tested and designed to be gentle. However, we always recommend performing a patch test on a small area of skin before full application.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay.